Terms & Conditions

Introduction & Acceptance

By using the poki6 website and services, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any of these terms, please refrain from using poki6's services.

Poki6 reserves the right to update these Terms and Conditions at any time. Changes take effect as soon as they are published on the website. Members are advised to check this page regularly.

Membership Eligibility

To open an account and use poki6's betting services, the following conditions must be met:

• You must be 18 years of age or older. We strictly prohibit gaming by minors.
• Each person may register only one account. If multiple accounts are created, all of them will be closed and any funds held will be forfeited.
• All information provided at registration must be accurate, complete, and up to date.
• You must use your own mobile number and banking details.
• You may not create or manage an account on behalf of another person.

Poki6 reserves the right to decline any account registration request at any time without providing a reason.

Account Management & Security

You are responsible for keeping your poki6 account secure. Never share your login credentials with anyone. If you suspect unauthorized access to your account, contact our support team immediately.

• Strong Password: Use a password of at least 8 characters, including uppercase letters, numbers, and special characters.
• OTP Verification: OTP verification is required for every login and transaction.
• Session Logout: Always log out after using a shared or public device.
• Phishing Alert: poki6 will never ask for your password via email or SMS.

For account verification (KYC), we may request a copy of your National ID or passport. This information is stored securely and is never shared with third parties.

Deposit & Withdrawal Policy

All financial transactions on poki6 are handled securely and transparently. Deposits and withdrawals can be made easily through Bangladesh's popular mobile banking methods.

Deposit Rules:

• Deposits must be made from a mobile banking account registered in your own name.
• Deposits made through a third party will not be accepted and will be returned.
• Deposit amounts must remain within the set limits.
• Successful deposits are credited to your account instantly.

Withdrawal Rules:

• KYC verification must be completed before making a withdrawal.
• Withdrawals can only be made to the same mobile banking number used for the deposit.
• Winnings derived from bonuses must meet the applicable wagering requirements before a withdrawal can be made.
• Withdrawals may be temporarily suspended if suspicious activity is detected.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.

Bonus & Promotion Terms

Poki6 regularly offers a variety of bonuses and promotions. Each offer comes with its own terms and conditions, which you should read carefully before accepting.

• Welcome Bonus: New members will receive a welcome bonus on their first deposit. This bonus applies one time only.
• Wagering Requirements: To withdraw bonus funds, you must meet the applicable wagering requirements (typically 5–30x the bonus amount).
• Validity: Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
• Abuse: Abusing or manipulating the bonus system may result in account closure and full forfeiture of your balance.
• Multiple Accounts: If the same person claims bonuses through multiple accounts, all associated accounts will be permanently closed.

Poki6 reserves the right to modify, suspend, or cancel any bonus or promotion at any time.

Betting Rules

Please familiarise yourself with the following rules before placing bets on poki6. These rules apply to all types of betting.

• Once a bet is confirmed, it cannot be changed or cancelled under any circumstances.
• Bets will not be accepted if your account has insufficient balance at the time of placing.
• If a match is cancelled, the stake will be refunded. However, if the match is rescheduled, the bet will remain valid for the new date.
• Poki6 reserves the right to void any bet accepted in error due to a technical fault.
• If odds change, the odds at the time the bet was confirmed will apply.
• Any bet found to be associated with match-fixing or manipulation will be voided.

In live betting, odds change in real time. If a bet on a live match is accepted with a delay, the odds at the time of acceptance will apply.

Responsible Gaming Policy

Poki6 is committed to responsible betting. We believe betting should be an enjoyable activity and should never become a source of financial hardship.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: You may temporarily suspend your account for a set period if needed.
• Cooling-Off Period: You can pause your betting activity for anywhere between 24 hours and 30 days.
• Age Verification: We take strict measures to prevent minors from opening accounts.

If you feel that betting is having a negative impact on your life, please reach out to our support team right away or Responsible Gaming Visit the page.

Privacy & Data Protection

Protecting your personal information is our top priority. poki6 does not sell or share your data with any third party. For more details, please see our Privacy Policy Read.

• Information provided at registration is used solely for the purpose of delivering our services.
• We use SSL encryption and modern security technology.
• Information may be disclosed to authorities where required by law.

Account Suspension & Closure

Poki6 may suspend or permanently close an account without notice for any of the following reasons:

• Registering with false information.
• Creating multiple accounts.
• Abusing the bonus system.
• If involvement in money laundering or fraud is identified.
• Behaving rudely toward other members or staff.
• Violating any clause of poki6's Terms and Conditions.

In the event of account closure, any valid balance (excluding bonuses) will be refunded, though it may be withheld during an ongoing investigation.

Complaints & Dispute Resolution

If you have an issue or complaint, please contact our support team first. We are committed to responding within 48 hours.

• Reach us directly via Live Chat (available 24/7).
• Email Us: support@poki6.bet
• When submitting a complaint, please include your account number and a detailed description of the issue.

If you disagree with the support team's decision, you may appeal to the relevant licensing authority.

Changes to Terms

Poki6 reserves the right to update these Terms & Conditions at any time. For significant changes, members will be notified via their registered email or SMS. Continued use of the platform after any changes constitutes your acceptance of the updated terms.